Bonestone and Earthflesh Tarot

[Nanook]

From the Bonestone Facebook page today:

 

Narrowing down dispatch centres. 

I need to choose between Australia and the US. 

I’m likely to choose Australia but have not got all the information needed to make my decision just yet. 

Thank you for being patient with me.

 

After mumbling many bad words under my breath, I wonder: isn’t this something that should have already been worked out? Like 2 years ago?

 

[Raggydoll]

59 minutes ago, Nanook said:

From the Bonestone Facebook page today:

 

Narrowing down dispatch centres. 

I need to choose between Australia and the US. 

I’m likely to choose Australia but have not got all the information needed to make my decision just yet. 

Thank you for being patient with me.

 

After mumbling many bad words under my breath, I wonder: isn’t this something that should have already been worked out? Like 2 years ago?

 

Yeah. It was supposed to be Australia to begin with, but then she realized how costly it would be to send the decks. They (she) had miscalculated the size/weight of the boxes and so her initial estimate was wrong. Plus the custom charges would add up the cost significantly. Which means that the shipping costs that people paid initially would not be sufficient. And so she looked into sending it direct from China so that she wouldn't have to import them to Australia and send it with the Australian postage (which is very high). I think that this kind of project require a person being very structured, and it requires you to look things up ahead of time - and to double check everything. Otherwise, there will be issues and bad surprises. I also helps if a person is able to really focus on their project. Avalon has so much going that I think the time she has to spend on each project is slim. Now she is also starting with her summer course for the Tarot academy so I think the situation will be even worse. I would honestly not be surprised if we yet again see 'december' as an estimated date. But if I am proved wrong, then that will be a good day! 

[gregory]

I have had a response from etsy. I think they may be keeping an eye.... They regarded my situation as"not having received my item" - not as "....yet". There are plenty of reliable fulfilment centres in China....

[Raggydoll]

I am bumping this thread so it’s easier to find. Avalon has just announced that she’s shutting down the Facebook group. I will give you all a proper update later!  

[AdAstra09]

I'm just going to say it:

I don't believe her last update about the bullying and threats. I just find it really convenient that less than two weeks after some of the biggest names in tarot tube (Benebell Wen, Joey Morris, Truth in Story, Katey Flowers) all made videos about violence and hate they received as occult content creators, Avalon has a new video about that exact topic and it not only is very conveniently the reason she has gotten nothing done over the last month that she promised to do, it also gives her supporters more reason to blindly follow her and harass anyone with questions. She's been on youtube for years with a huge following and all of a sudden it's such an issue she can't work because of it? That is what I call priviledge. It must be nice.

Also, I should note that the other creators who spoke out delivered their products on time despite the hate. What's Avalons excuse?

It also hasn't escaped me that on her YouTube it's all "hi, beautiful souls" and witchy adventures and favorites and soliciting people to join her book club and patreon. But when she gets in the bonestone group, it's all "all my life I've had to fight" and "no one knows the trouble I've seen" and tear filled speeches. Things that make you go hmm...

 

Edited June 6, 2020 by AdAstra09

[AdAstra09]

And apparently, Avalon is also raising money on Patreon to make a new tarot deck.  Even though this one is not out yet. So there is that.

https://www.patreon.com/avaloncameron

[gregory]

Her twitter is also very cheerful and so is her Patreon - where she says she will soon start work on another Tarot with Ana Tourian. It will start when she is receiving $2000 a month.

[Raggydoll]

5 minutes ago, gregory said:

Her twitter is also very cheerful and so is her Patreon - where she says she will soon start work on another Tarot with Ana Tourian. It will start when she is receiving $2000 a month.

Yeah, and that it is to be made in another country. I take it to mean that it will be a Brazilian deck. I am thinking she will want to make a deck based on her families hereditary witchcraft traditions. Likely that resonates more with her at this point in time. Maybe that is why she has stopped caring about this deck. Because that is how it feels. Like the passion is gone. 

[gregory]

If I were Ana I wouldn't go near this.... But no-one who was after the Bonestone will be buying from Avalon.

 

I would strongly suggest contacting etsy. They really don't need a shop there that treats people this way.

[RavenOfSummer]

Wow...so she hasn't reported any progress on the deck at all, but she's shutting down the main avenue of information sharing about the deck?

[gregory]

Pretty much. And if there WAS hostility on FB- that might JUST be because we have all been getting the run-around for years.

[RavenOfSummer]

So I notice on Ana's website she has a page for the Bonestone that still says to be released in 2020...https://www.anatourianart.com/illustration

 

I wonder if she knows anything about the production that Avalon has not told us? I certainly don't want to give Ana a hard time about it or anything, as nothing that has happened is her fault and she was just the paid illustrator for the protect and not in charge of producing or distributing the deck...but I would just love any actual information. It's probably silly and wishful for me to even hope for that at this point. Even more silly and wishful for me to hope against hope that we'll actually get the decks we paid for some day.

[Raggydoll]

3 minutes ago, RavenOfSummer said:

So I notice on Ana's website she has a page for the Bonestone that still says to be released in 2020...https://www.anatourianart.com/illustration

 

I wonder if she knows anything about the production that Avalon has not told us? I certainly don't want to give Ana a hard time about it or anything, as nothing that has happened is her fault and she was just the paid illustrator for the protect and not in charge of producing or distributing the deck...but I would just love any actual information. It's probably silly and wishful for me to even hope for that at this point. Even more silly and wishful for me to hope against hope that we'll actually get the decks we paid for some day.

Well, that is probably because Avalon is still saying that we are very close. The last update was that she is looking into a new fulfillment center and narrowing it down between three different ones. And that she is going to pay the last installment to the printers (apparently it hadn't been paid in full). I don't know when that will be. She also said that she is looking into shipping the art prints. The ones she unboxed in august last year. Maybe it all will happen eventually. Especially if Etsy contacts her. She does her business there and she plans to re-list the remaining decks there as well. 

[gregory]

I did contact her about a year ago and she said avalon was having a rough time. I hesitate to contact her again - but rhapsodise someone else could ask if she has any info - as Avalon did apparently say a few days ago that she had asked Ana to help her (I don't do FB so I didn't see this.)

[RoseGrey]

So if you take people's money and don't deliver the product, isn't that called a scam? As in illegal? I can deeply sympathise with mental illness but unfortunately when you start talking about flogging the next deck when you haven't supplied the first one, it smells of victimhood, bullshit and a lack of ethics, transparency and accountability. I'm sure Etsy would be interested to know she wants to repeat this scenario, it obviously was profitable. My gut tells me she's spent the money and is raising funds by repeating this circus.

[Flaxen]

The Facebook group is still there at the moment. I’m so angry that she still isn’t answering questions regarding the expected delivery date now and is effectively going to leave people in the dark. The advice is to sign up for the newsletter but I can’t help feeling sceptical about that. 
 

Did you get any further with Etsy @gregory? I’m thinking of complaining.

[Tanner]

Yes, I created a fake account so that I can pass on this info and avoid the drama that's erupted around this whole mess. 

To say that people are upset is the understatement of the century. After collecting close to $50,000 of people's money on a deck that still hasn't delivered, and is looking less and less likely to be delivered, it's long overdue that this be addressed as the serious matter it's become.  Had Avalon collected that money locally this would already have become a police matter, it's that serious. Yet people are being shouted into silence and harassed for questioning this. There are so many things wrong with how this whole thing has played out, both publicly and behind the scenes. 


Anyone interested in contacting Etsy to complain about this deck can do so by: 
e-mail - legal@etsy
           - transaction@etsy.com
Phone:  1-844-659-3879

If you have an Etsy account you can also report Avalon's shop directly by going to the shop and using the "report shop" link on the page. 

[geoxena]

This is so icky, I am disgusted by this person's outright thievery -- and I never even heard of this deck until I joined here in January.  So, I'm not a backer or pre-orderer, but man, when I read the kind of crap that keeps happening, my blood boils for all of you still waiting for what you paid for!  UGH!  Where is this Avalon person located?  Does Etsy or Kickstarter or any part of this come under US jurisdiction?  Because if it does, those of you in the US can report her to the FTC.

 

 

Edited June 7, 2020 by geoxena

[gregory]

Avalon is in Australia. Etsy has hubs all over, I think - I'm not sure where her "shop" with them is.

[Little Fang]

I've been catching up on this thread from the start and this whole thing is just super frustrating.  I hope you all get resolution. 😞 

[Raggydoll]

Her last message is yet another promised date. 

 

[Nanook]

From Avalon via the Bonestone Facebook page tonight:

 

 WOW!!!! Just wow!!!! 

 Right, let's set the record straight. 

1)    Yes, I am a year and a half behind my estimated completion date, but yes, I am still working to make sure it goes to print and I will be printing this month June 2020. After confirmation with my printer, it will take 28 to print the decks. 

2)    I did have a dispatch centre locked in but they were difficult to get a hold of and took a very long time to return my emails. They were DHL in China and my contact was a person named Beckie. 

3)    Yes, I am creating a course for Tarot Summer School as that is how I make a living. I don't make a living from Tarot decks. 

4)    Yes, my Patreon reads that I will commence work on a brand new deck when I hit $2000 a month. I set that goal in 2018 just before I moved to Tasmania. I am not creating another deck right now. 

5)    Yes, I did look into shipping and packaging before now, and I thought I had everything sorted. I spoke to other deck creators in Australia, Canada and the US for a little wisdom and I followed every suggestion. But in Australia, it isn't an easy or straightforward process. Shortly after I have set the postage cost, the cost of postage went up. It didn't go up by a hell of a lot but it went up. Also, the weight of the Bonestone package went up too and it was because of the book. I did not get the full and final weight of the Book until last year. It's just over 300 pages and it adds a significant amount of weight. 

6)    I was refunding orders upon request until before the significant decline of the Australian dollar thanks to COVID -19. The AUD is now at a low point which would mean if I gave you a refund, you would end up with half the amount of money that you had initially spent. I was made aware of this when I did a refund and the person did not receive the full amount of money and naturally, they complained.  When I looked into it, I found the issue. The Bonestone was sold in Australian dollars so it would be refunded in Australian dollars. I encourage you to go to the currency exchange website on Goggle and see it for yourself.  It would be more profitable to those wanting a refund to wait for the deck and sell it on,  as you would then be able to secure the same or a higher price for the deck.  

7)    This Facebook Group was never meant to be the primary update method for the deck, the newsletter was. I created this group to follow the creative progress of the deck. If this group were to be archived as has been suggested, then you would still be able to reach me on Etsy, Email, and my Public Facebook Group. 

😎  Yes, I have been receiving written abuse. I have been called all sorts of names. And yes, I spoke out about it but it wasn't the first time I have said anything either. Now with all the volatility in the world, the comments are coming faster and are more ferocious. 

9)    The plastic sleeves that are going around the art prints were sorted out prior to now. I thought I had found a good option at our office shop but they became hard to find and as such went up in price. Recently El Goliath said he had a similar issue and found an alternative at a hardware store. The reason I haven't mailed out the prints is that I wanted both the deck and the print to arrive around the same time as each other. 

10)    And yes, my Social media feed is happy because the world doesn't need more misery. I keep my sadness and anger to myself. And I am not the sort of person that takes to social media to rant or vent. 

11)    Do you think I don't sleep? I was accused of not answering messages, emails, comments. I try to do my best but it's just me here. And I have answered messages, I have made updates, I have sent out newsletters. But I also do sleep. I live in Australia too by the way. So 6 hours ago when I was accused of not replying to messages, It was 5am and I was sleeping. Then I woke up and fed the farm animals, started the fire, made breakfast for my babies, read to them over breakfast time and helped my son build a lego Minecraft thingy. Then, I checked Facebook. It's also a public holiday over here. It's the Queens Birthday and I had plans with my kids. 

12)    Yes, there is hostility in this group and yes, some of that hostility comes from people mostly my friends who know all too well how I'm feeling about everything and who wish to protect me by going on the offensive.  I'm not saying it's right but I'm the type of person that stands up for my loved ones and when I see a family member or friend going through a hard time, I speak up too. It's human nature to protect your own. I'm not saying it's right, no amount of bullying is. 

13)    Yes, I am a real-life human being with a life and responsibilities. Do you just do one thing all day long? I have a family to look after, a farm to run, work to do that enables me to pay for my bills. I live off-grid in a tiny home on a large acreage and that too means I have to work a little harder to get through the day. I have to chop wood, repair fences, repair my 900-metre dirt road drive-in and all the other weird and wonderful things that need doing.  

14)    I am now a single mother, so there is no one helping me out with my ever-mounting load responsibilities. 

15)    I am not quiet, I have not gone away, I am not purposely ignoring you or anyone else for that matter. 

16)    Yes, I so greatly appreciate you for having supported this project

17)    Yes! I am so very, very sorry that it has taken this long. But it has taken this long because so many things have impacted the progress. 

18)    I am not the only creator to have ever been behind on their production of a deck. It does happen, it's not an anomaly. 

19)    Yes, I'm having a hard time because I have a responsibility to those who supported this project. I will do everything I can to honour that. 

20)    No, I haven't disappeared, run away or changed my mind about the Bonestone. 

21)    No, I have not began work on another deck. I probably won't work on creating another deck until the Bonestone is done and mailed out and I have had some downtime. 

22)    Yes, I'm going through a divorce and I have to do mediation as a result. 

23)    Yes, I have been approached by publishers about the Bonestone but I have turned every one of them down respectfully as I am working on getting decks out to those who have preordered the Bonestone. 

24)    Yes, there will be decks for sale as I have done a huge number of refunds so I have decks to relist.

25)    I will not be re-listing any decks until the Printer confirms that the printing has commenced. 

26)    Yes, you still have time to update your address if you need to. 

27)    Yes, I am still working on insurance for each deck. 

28)    Making a Tarot deck is not a simple or straightforward process. 

29)    Everything looks simple for the outside. But just because it looks simple, just because it should be straightforward, it doesn't mean it is. There is always for to the story and assumption is the mother of all F-up's or so they say. 

30)    I am doing my best here, but it hasn't been easy. Nevertheless, I will continue to do my best. I will continue to update you and I will continue communicating.   

31)    Please, before you write a comment, email etc, read it first and ask yourself if it could be hurtful, will it be damaging, do I have the full story etc. Always remember that there is a human being just like you with their own struggles reading what you write. 

32)    Yes, I know what is being said about me. I have people who message me almost every day with a "did you see this?" sort of a message, so yes, I see and yes, it hurts. 

I hope this clears a few things up.     

I'm not going to spend the rest of the day with my kids. 

Thank you for taking the time to read this. 

https://www.thetarotforum.com/forums/topic/939-bonestone-and-earthflesh-tarot/page/12/?fbclid=IwAR3xy3UAe-KZgJZh5wT9gS3f-JAA5jw-1oVlh-Z8V35NWJd54v-MZV8fEwQ#comments

[Guest]

1 hour ago, Nanook said:

From Avalon via the Bonestone Facebook page tonight:

 

 WOW!!!! Just wow!!!! 

 Right, let's set the record straight. 

1)    Yes, I am a year and a half behind my estimated completion date, but yes, I am still working to make sure it goes to print and I will be printing this month June 2020. After confirmation with my printer, it will take 28 to print the decks. 

2)    I did have a dispatch centre locked in but they were difficult to get a hold of and took a very long time to return my emails. They were DHL in China and my contact was a person named Beckie. 

3)    Yes, I am creating a course for Tarot Summer School as that is how I make a living. I don't make a living from Tarot decks. 

4)    Yes, my Patreon reads that I will commence work on a brand new deck when I hit $2000 a month. I set that goal in 2018 just before I moved to Tasmania. I am not creating another deck right now. 

5)    Yes, I did look into shipping and packaging before now, and I thought I had everything sorted. I spoke to other deck creators in Australia, Canada and the US for a little wisdom and I followed every suggestion. But in Australia, it isn't an easy or straightforward process. Shortly after I have set the postage cost, the cost of postage went up. It didn't go up by a hell of a lot but it went up. Also, the weight of the Bonestone package went up too and it was because of the book. I did not get the full and final weight of the Book until last year. It's just over 300 pages and it adds a significant amount of weight. 

6)    I was refunding orders upon request until before the significant decline of the Australian dollar thanks to COVID -19. The AUD is now at a low point which would mean if I gave you a refund, you would end up with half the amount of money that you had initially spent. I was made aware of this when I did a refund and the person did not receive the full amount of money and naturally, they complained.  When I looked into it, I found the issue. The Bonestone was sold in Australian dollars so it would be refunded in Australian dollars. I encourage you to go to the currency exchange website on Goggle and see it for yourself.  It would be more profitable to those wanting a refund to wait for the deck and sell it on,  as you would then be able to secure the same or a higher price for the deck.  

7)    This Facebook Group was never meant to be the primary update method for the deck, the newsletter was. I created this group to follow the creative progress of the deck. If this group were to be archived as has been suggested, then you would still be able to reach me on Etsy, Email, and my Public Facebook Group. 

😎  Yes, I have been receiving written abuse. I have been called all sorts of names. And yes, I spoke out about it but it wasn't the first time I have said anything either. Now with all the volatility in the world, the comments are coming faster and are more ferocious. 

9)    The plastic sleeves that are going around the art prints were sorted out prior to now. I thought I had found a good option at our office shop but they became hard to find and as such went up in price. Recently El Goliath said he had a similar issue and found an alternative at a hardware store. The reason I haven't mailed out the prints is that I wanted both the deck and the print to arrive around the same time as each other. 

10)    And yes, my Social media feed is happy because the world doesn't need more misery. I keep my sadness and anger to myself. And I am not the sort of person that takes to social media to rant or vent. 

11)    Do you think I don't sleep? I was accused of not answering messages, emails, comments. I try to do my best but it's just me here. And I have answered messages, I have made updates, I have sent out newsletters. But I also do sleep. I live in Australia too by the way. So 6 hours ago when I was accused of not replying to messages, It was 5am and I was sleeping. Then I woke up and fed the farm animals, started the fire, made breakfast for my babies, read to them over breakfast time and helped my son build a lego Minecraft thingy. Then, I checked Facebook. It's also a public holiday over here. It's the Queens Birthday and I had plans with my kids. 

12)    Yes, there is hostility in this group and yes, some of that hostility comes from people mostly my friends who know all too well how I'm feeling about everything and who wish to protect me by going on the offensive.  I'm not saying it's right but I'm the type of person that stands up for my loved ones and when I see a family member or friend going through a hard time, I speak up too. It's human nature to protect your own. I'm not saying it's right, no amount of bullying is. 

13)    Yes, I am a real-life human being with a life and responsibilities. Do you just do one thing all day long? I have a family to look after, a farm to run, work to do that enables me to pay for my bills. I live off-grid in a tiny home on a large acreage and that too means I have to work a little harder to get through the day. I have to chop wood, repair fences, repair my 900-metre dirt road drive-in and all the other weird and wonderful things that need doing.  

14)    I am now a single mother, so there is no one helping me out with my ever-mounting load responsibilities. 

15)    I am not quiet, I have not gone away, I am not purposely ignoring you or anyone else for that matter. 

16)    Yes, I so greatly appreciate you for having supported this project

17)    Yes! I am so very, very sorry that it has taken this long. But it has taken this long because so many things have impacted the progress. 

18)    I am not the only creator to have ever been behind on their production of a deck. It does happen, it's not an anomaly. 

19)    Yes, I'm having a hard time because I have a responsibility to those who supported this project. I will do everything I can to honour that. 

20)    No, I haven't disappeared, run away or changed my mind about the Bonestone. 

21)    No, I have not began work on another deck. I probably won't work on creating another deck until the Bonestone is done and mailed out and I have had some downtime. 

22)    Yes, I'm going through a divorce and I have to do mediation as a result. 

23)    Yes, I have been approached by publishers about the Bonestone but I have turned every one of them down respectfully as I am working on getting decks out to those who have preordered the Bonestone. 

24)    Yes, there will be decks for sale as I have done a huge number of refunds so I have decks to relist.

25)    I will not be re-listing any decks until the Printer confirms that the printing has commenced. 

26)    Yes, you still have time to update your address if you need to. 

27)    Yes, I am still working on insurance for each deck. 

28)    Making a Tarot deck is not a simple or straightforward process. 

29)    Everything looks simple for the outside. But just because it looks simple, just because it should be straightforward, it doesn't mean it is. There is always for to the story and assumption is the mother of all F-up's or so they say. 

30)    I am doing my best here, but it hasn't been easy. Nevertheless, I will continue to do my best. I will continue to update you and I will continue communicating.   

31)    Please, before you write a comment, email etc, read it first and ask yourself if it could be hurtful, will it be damaging, do I have the full story etc. Always remember that there is a human being just like you with their own struggles reading what you write. 

32)    Yes, I know what is being said about me. I have people who message me almost every day with a "did you see this?" sort of a message, so yes, I see and yes, it hurts. 

I hope this clears a few things up.     

I'm not going to spend the rest of the day with my kids. 

Thank you for taking the time to read this. 

https://www.thetarotforum.com/forums/topic/939-bonestone-and-earthflesh-tarot/page/12/?fbclid=IwAR3xy3UAe-KZgJZh5wT9gS3f-JAA5jw-1oVlh-Z8V35NWJd54v-MZV8fEwQ#comments

I left this group, few days ago, because of this mess, and Avalon mismanagement, and mistreatment of her customers. Especially her coven and friends, who has no place in her business page, and the communication should be only between her and her customers. Plus, she put her emotions and life struggles in this project, which played big role in her downfall.

She just won't admit she made mistakes, and still act petty and defensive, blaming her customers for anything bad happening in her life. 

 

Now, she has some points here, but still, find excuses and low key blaming everybody, but herself for it. 

 

1) Still, 3 years is awfully LONG time, for a deck. You should NOT make it "pre-order", if you can't fulfill your promises. You used DEC18, and its NONE of your customers fault, that you decided to project your personal life into it. Business =/= personal life. We all go thru it, and still manage to complete our jobs. Just admit you made a mistake girl...

 

2) Your problem, not ours. You said DEC18. Then DEC19. Your problem. The customers want their purchase fulfilled by the dates you promised. Your customers were MORE than sympathetic and emphatic. Don’t underestimate this and act like they are vile monsters now.

 

3) We are aware of that.

 

4) You can do whatever you wish... as long as you don't abandon your previous project.

 

5) So, update us, instead keep people in the dark. Interact with your customers. 

 

6) I never heard of business working this way. So basically, the customers lose both ways, supporting you. Hm...

 

7) Your customers tried and tried and tried to talk to you, in any way possible, but their needs never been met. Your friends and coven were bullying ANYONE, dare to speak out. Think about it, don't mix business and friends. Its derogatory, insulting, ignorant way to work with customers. Control your b*****s! Ditch them out from your business group. They are NOT YOUR managers. No matter what is the purpose of the group, you should be able to post updates in it. 

 

8 ) Abuse never stop anyone on their progress. We all face abuse. We all have been subject of bullying, but this didn't stop us fulfill our dreams. When someone is being bullied, they don't take time off, or vacation time. Unless you are in REAL danger, life goes on. 

 

9) Your problem, not ours.

 

10) Your point of view.... cute.

 

11) Nobody accused you of this. people generally don't trust you anymore...

 

12) As i mentioned above... control your b*****s. It is purely between you and your customers, it's nothing personal. This gives you a bad reputation, for future business. Its is NOT their place and space. It is YOURS and YOUR CUSTOMERS! Period. Friends and business don't go together. They should take a seat and shut up. Those who PAID YOU, deserve respect, and have all the valid concerns to speak out.

 

13) Yet you have time to make videos, Youtube hangouts, review decks, packages, and so many other things. But sure, blame us, for speaking out.

 

14) So am I. I work, support my children, sick mother, and i still manage to work, garden, paint, run my business and classes. Nobody said it is easy. This is life.

 

15) This is not the impression your customers have.

 

16) Which should be!

 

17) "So many things" excuse didn't stop MANY other Creators to fulfill their projects. Stop using excuses.

 

18) Sure, but 3 years?

 

19) Its cute you acknowledge this.

 

20) That's not the impression you left to your group.

 

21) Good thing you confirm this.

 

22) I am so sorry. But million other women go thru divorce, and still live their lives. Where is the sympathy for them?

 

23) Good. Thank for this update. I wish you could do more updates like this. Or Behind the scenes information.

 

24) Good!

 

25) Good!

 

26) Tanks for letting us know.

 

27) Good!

 

28) Nobody said it is. people are upset about mismanagement on the business side. Not the deck itself. And your friends bullying customers! Oh it is so insulting to customers....

 

29) Thats why you should update people, communicate, comment, interact, show pictures, proofs, etc. DEDICATION is the key. And ditch your b*****s, they done enough trouble for you already.

 

30) Good determination. try to do better

 

31) Nobody insulted you or degraded you. People were questioning the process. The mess your friends left, made people angry, and question you. Don't play the victim, because you are not. When you dedicate yourself to make a deck, and sell a product, try to be responsible, within the process. people trust you to buy your product, and support you.

 

32) last but not least-Admit you did a mistake, and business mismanagement. And you will see how forgiving and good people can be. Right now you come out as petty, defensive, and in denial about your mistakes. You should be able to face criticism, constructive or not. Stop putting feelings into business. It wont work.

 

And stop throwing aggressive-passive blaming into your customers "I wont be spending time with my kids"...

 

And shutting down the group is such a bad step. No bueno. A big NO NO... Insulting and disrespectful to your customers! 

 

I hope she figure it out.... 

 

 

 

 

 

 

Edited June 8, 2020 by Guest

[Raggydoll]

I think it’s peculiar that she says (point 7) that the newsletter was intended as the primary update method all along, and not her page. But that newsletter was initiated as an after construct in 2019, when the deck was a year late. 

[gregory]

And I know she has had complaints from people who aren't on facebook and don't see why they should have to be to get news. I believe it was after that that she set up the newsletter - which has been sporadic, to put it mildly.

 

And just for anyone else who ever has a project like this - facebook must NEVER be the primary means of getting out info. There are VERY many people who won't touch the Zuckerberg plague, and we shouldn't have just to to be kept informed.

 

She said that etsy doesn't allow you to bulk email your buyers. Well, that's true - but I have bought preorders on etsy before and there has never been any need for this level of being kept up to date. And also - the newsletter didn't actually hit everyone - when I realised Raggy was getting it, I had to contact Avalon on etsy to get added to the list. And I paid in 2017....

 

I live in hope, but....

Edited June 8, 2020 by gregory