Technical Forum Assistance

There have been some reports of cancelled subs still charging, and I am working to get to the bottom of this. If you have cancelled your sub, please double check through your PayPal! Follow this quick guide: Go to www.paypal.com and log in to your account. Click 'Profile' near the top of the page. Select 'My money'. In the 'My pre-approved payments' section, click 'Update'. Select the merchant whose agreement you want to cancel and click 'Cancel.' Click 'Cancel Profile' to confirm your request. Thank you for bringing this to my attention. ❤️

Recently, we have had a spate of people joining the site and immediately spamming members by PM. Because of this, we have had to restrict the ability to message other members. This also means you cannot message a moderator until you get to 5 posts. If you need help with something related to the forum, you are welcome to post a thread in this Tech Support area. This is more public support. or post in this thread if you don't yet have 5 posts and one of the forum staff will message you to start a conversation where you can get forum support. 💡 Post here for a member of staff to message you if you have less than 5 posts and need forum…

Follow this tutorial to submit an image to our deck library! Screenshots are done on a laptop, the process is the same if you're doing it from a mobile, you will just need to look for the right places. There may be a tutorial for this added in the future! Please PM @DanielJUK if you have any issues! The numbers on the images refer to the step number in the writing. Step 1: Head to the deck library by clicking the link in the header. Look through the lists on this page to check that the deck(s) you want to add are not there. We only allow 1 image per deck. Step 2: Head to the members upload folder by clicking the link. …

For security reasons, we have switched to logging in only with your email. Thank you for understanding!

We want to know what YOU want on this forum! Please discuss any suggestions you may have below and we will see what can be adjusted or implemented in order to make this the best forum and tarot home possible!

There are 3 main ways to contact us if you need anything..... - Report a post or a message Please report to us any posts or messages that you have a problem with, find offensive or you think could be breaching the forum rules If you click the 3 dots in a line at the top right corner of every post or message, you get a menu. Select Report and you will get various options and a space to write us a message about it. We see the posts reported to us and discuss every one that comes in and decide if any action is needed. We would prefer you sent reports to us rather than bringing it up in the thread. Let us deal with it. Yo…

Clubs are a feature we will be using more in our forum software and allows social groups and small areas of the forum with better administrating rights for the people looking after them. Think of them like little forums in our forum. They have powerful features and usability and will make a good addition to the other features we currently have. We are currently using them for these purposes.... - Deck and Book Study Groups - in time we will gradually migrate them over to groups. If you want to start a new deck study group or take over an existing one and migrate it over, you just need to fill out an application here:- We ask that if yo…

This is a thread for people to message members who have full inboxes. Either quote the member you're trying to get in touch with or mention them. 1. To quote a member, find a post of the member and quote it but don't send it. When you quote the post, copy it and then paste it on this thread. Then reply to the quote that they need to empty their inbox, you are unable to contact them. 2. To mention a member, enter the @ key and then hold down the shift key -- do NOT skip a space but instead start to type the member's name. You'll see choices pop up in a blue textbox. Click on the name in the textbox. If you type the @ and do not hold it down, it won't work. You m…

This is the thread where you can put your case for a gift subscription; where you can post the reason you feel you can ask someone to help you out with one. It is also the thread where you can see if there is some deserving member you might like to buy one for - to share the joy - and help them out anonymously. If you see someone else you feel would benefit from a sub, or who you would like to see as a subscriber, post the reasons you think they deserve a gift. If you want a subscription (or a renewal of your old subscription) and genuinely cannot afford it, post here, and if you are lucky, someone will help you out! Rules and Guidelines: - Y…

Here are some best practices in order for us to troubleshoot your issue. These are really important! 1. Your problem in detail. Include screenshots if you can. 2. Are you using a computer or mobile? 3. What browser or app are you using to view the forum? 4. What forum theme are you using? (Defualt is brown and green.) In tech support, details are everything. Thank you!

I see Tarot for Yourself is a place for asking questions and getting feedback. Is it also okay to post daily (or in my case, weekly) draw journals there? I wouldn't be asking for help, though feedback is welcome if someone has a comment. (On AT the two things were kept separate, so I'm just making sure you don't mind if journals go in there.) Thanks!

Hiya, Oftentimes when reading a thread, I have wished there was a link or icon at the bottom of the page that I could click to be quickly brought all the way back up to the top. It would be so much easier, especially with super long threads, than having to keep scrolling to get back there to the top of the page. Most other forums I frequent have this feature - would it be possible here? It could be to the right of the "Mark site read" button.

What is a "Lifetime Supporter Subscriber"? How does one become a "Lifetime Supporter Subscriber"? Just curious.

To the far right of each item on the Bookmarks page is a little box. One can remove any number of bookmarks at a time by checking the boxes and clicking "Delete selected bookmarks" at the end of the list. Voila! List culled! Could we please have the same feature on the "Show unread posts since your last visit" and "All unread topics" pages? Love, Grandma

I had no idea where to put it, so I suppose we can chatter about it. I often get messages from members who has less than five posts, about them wanting a reading. They claim they have "no idea why" they cannot post in the exchange area. So, I wonder, should this be more clearly explained in big letters (and a neon sign) in the exchange area? Also, I am sure I am not the only one who get these messages, so what do you answer? I don't want to be rude, but I don't want to just give out free readings to non-members either. For members, and especially those I have talked to, or exchanged readings with in the past, I'd love to do a reading for you via message if you …

I know, I know...another "back at AT" request... Is it possible to search new posts since one's last visit using this forum software?

This may be a known issue, and I missed it being mentioned, but when I click the 'show new replies to your posts' link while logged in, I just get: "Please try again. If you come back to this error screen, report the error to an administrator." I'm on Windows 10 and tried on Firefox and Edge. It was working for me yesterday. (url the link is taking me to is https://www.thetarotforum.com/unreadreplies/) Thanks.

Where did the Subscribers Only section go? And how can I see when my subscription expires? TIA xoxoxo

1) I miss chatbox in mainpage. Please enable this! 2) quote(!) There is one special button with what you can quote someone and that person then knows better that is s/he got the answer in notifications! Please use quote button!

I just wanted to give a big thanks to @Endy(our resident librarian) and @Little Fangfor expanding the Deck Library to include a page that shows what decks have reviews. Thank you, Thank you, Thank you! 😘

There's so many things written that I admire on this site, and would like to pay my dues with a thumbs up. It's impossible to comment on everything that tickles your fancy, there's not enough time for one. You could have a virtual prize at the end of the month for which post got the most likes. You can also get a dislike button too.

I apologize for this ahead of time, for what might be a silly question, but is this forum post based? I tried to get into the heart of the forums, the Tarot Exchange Reading area, but found I could not post a topic in there...or even reply to a thread. Thank you for your help ahead of time. :) Shinsoo

I was wondering whether the "3-image" limit applies to a single post or across all posts. I haven't hit the limit yet in either case but if it's the latter it might become an issue.

Hi, mods! My search didn't pull up any results, but I was wondering if we're allowed to do ISO posts for a single card or an LWB to complete a deck. I'm pretty sure it would be a stretch to expect members to part with a card from decks they use and love, but maybe there are incomplete decks laying around in someone's home that happen to have a missing card or LWB I'm looking for. Normally I'd buy a replacement deck, but I do believe my Lo Scarabeo deck is OOP and prices for it online are not what I expected. Thank you.

I’ve noticed that a lot of forum members like to quote long paragraphs in replies. I was thinking that it’s kind of repetitive. (Don’t get me wrong, I think the quoting is a great feature. ) Could we implement a thing where you can quote a long paragraph, but it shortens it to a box where you can press expand to see more? Especially when people quote replies with pictures in them. That means the computer has to load them multiple times and it just makes everything slower. Just a suggestion from me.