Technical Forum Assistance

Recently, we have had a spate of people joining the site and immediately spamming members by PM. Because of this, we have had to restrict the ability to message other members. This also means you cannot message a moderator until you get to 5 posts. If you need help with something related to the forum, you are welcome to post a thread in this Tech Support area. This is more public support. or post in this thread if you don't yet have 5 posts and one of the forum staff will message you to start a conversation where you can get forum support. 💡 Post here for a member of staff to message you if you have less than 5 posts and need forum…

For security reasons, we have switched to logging in only with your email. Thank you for understanding!

Follow this tutorial to submit an image to our deck library! Screenshots are done on a laptop, the process is the same if you're doing it from a mobile, you will just need to look for the right places. There may be a tutorial for this added in the future! Please PM @DanielJUK if you have any issues! The numbers on the images refer to the step number in the writing. Step 1: Head to the deck library by clicking the link in the header. Look through the lists on this page to check that the deck(s) you want to add are not there. We only allow 1 image per deck. Step 2: Head to the members upload folder by clicking the link. …

Clubs are a feature we will be using more in our forum software and allows social groups and small areas of the forum with better administrating rights for the people looking after them. Think of them like little forums in our forum. They have powerful features and usability and will make a good addition to the other features we currently have. We are currently using them for these purposes.... - Deck and Book Study Groups - in time we will gradually migrate them over to groups. If you want to start a new deck study group or take over an existing one and migrate it over, you just need to fill out an application here:- We ask that if yo…

We want to know what YOU want on this forum! Please discuss any suggestions you may have below and we will see what can be adjusted or implemented in order to make this the best forum and tarot home possible!

There are 3 main ways to contact us if you need anything..... - Report a post or a message Please report to us any posts or messages that you have a problem with, find offensive or you think could be breaching the forum rules If you click the 3 dots in a line at the top right corner of every post or message, you get a menu. Select Report and you will get various options and a space to write us a message about it. We see the posts reported to us and discuss every one that comes in and decide if any action is needed. We would prefer you sent reports to us rather than bringing it up in the thread. Let us deal with it. Yo…

This is the thread where you can put your case for a gift subscription; where you can post the reason you feel you can ask someone to help you out with one. It is also the thread where you can see if there is some deserving member you might like to buy one for - to share the joy - and help them out anonymously. If you see someone else you feel would benefit from a sub, or who you would like to see as a subscriber, post the reasons you think they deserve a gift. If you want a subscription (or a renewal of your old subscription) and genuinely cannot afford it, post here, and if you are lucky, someone will help you out! Rules and Guidelines: - Y…

Here are some best practices in order for us to troubleshoot your issue. These are really important! 1. Your problem in detail. Include screenshots if you can. 2. Are you using a computer or mobile? 3. What browser or app are you using to view the forum? 4. What forum theme are you using? (Defualt is brown and green.) In tech support, details are everything. Thank you!

There have been some reports of cancelled subs still charging, and I am working to get to the bottom of this. If you have cancelled your sub, please double check through your PayPal! Follow this quick guide: Go to www.paypal.com and log in to your account. Click 'Profile' near the top of the page. Select 'My money'. In the 'My pre-approved payments' section, click 'Update'. Select the merchant whose agreement you want to cancel and click 'Cancel.' Click 'Cancel Profile' to confirm your request. Thank you for bringing this to my attention. ❤️

This is a thread for people to message members who have full inboxes. Either quote the member you're trying to get in touch with or mention them. 1. To quote a member, find a post of the member and quote it but don't send it. When you quote the post, copy it and then paste it on this thread. Then reply to the quote that they need to empty their inbox, you are unable to contact them. 2. To mention a member, enter the @ key and then hold down the shift key -- do NOT skip a space but instead start to type the member's name. You'll see choices pop up in a blue textbox. Click on the name in the textbox. If you type the @ and do not hold it down, it won't work. You m…

Hello, thanks for updating, it must have been a bear! The actual forum link is not linked to your new Home page. This is the forum link that seems to be missing: https://www.thetarotforum.com/forums/

I realise the upgrade has borked things - but when you have a minute - the deck library is now fairly useless; it isn't possible any more to get a simple list of the decks in it, and trying to find one through the images/albums simply doesn't work. If you are looking for a deck you don't know well, you aren't going to locate it by an image, and trying to work out which album it should be in - again, you have to know the deck to find it that way - and in the case I just tried - I can't work out which album it would be in if it were there. Please tell me there is a way to get the simple lists back.

Hello, I've tried to make an account both on my desktop as well as on mobile, using both Firefox and Chrome. When I answer "The Fool" for RWS Card #0, it gives me a red error message. When I answer "Tea" for the drink this forum is named after, I get the same red failure message. I've also tried not using capitals. Thanks.

I am unable to create an account i keep getting that i failed the security question. It asks what is the RWS 0# My answer is The Fool... but it keeps rejecting me. Give me a hint: You did not pass the security check. Please try again. Is anyone able to help me?

I have been trying for the past 2 hours repeatedly trying to update my profile. I save it, and the changes do not stick. Please help! I want to update my card list.

I am not sure if this is the right place to ask this, I just want an information. I understand the forum is separated by categories of divination method - tarot, oracles, cartomancy and non-card divination. But if I wanted to, say, invite people to join me in a collective exercise that welcomes any kind of divination method the person prefers... where in the forum would be the most appropriate place to open such a thread, without disrespecting too much the organisation we have here? Thank you, and if such thing is not allowed, I understand it perfectly. I just figured it wouldn't hurt to ask.

Hi! I’ve been trying to register on the site, but even after several attempts I still haven’t received a confirmation email. Could someone please help me figure out what the problem might be? I already checked my spam folder as well, and it’s empty.

Had an issue with sign up, no verification link for 2 different 15 minute interval attempts to send to email. Tried to use the contact us button on both the app and the browser site but neither version did anything. Ended up fighting my toddler for my phone and she went ham on on the tappa le things. Am I no longer able to register my account or unable to join the community now?

I'm an idiot with a laptop I rarely use, and even more rarely do I post images, and decided to play Identify the deck. I need to change the image title since I'm assuming giving away the name of the deck isn't part of the game. 🤣 Is that possible?

I have tries to sign up and i never get the confirmation email..... ihave tried 5 times - any ideas? Also there is no working contact form so I can ask the moderator :0)

I am unable to create an account i keep getting that i failed the security question, It asks what is the RWS 0# My answer is The Fool... but it keeps rejecting me. Is anyone able to help me? What is the RWS Tarot card #0? Required This is a security check to prevent automated programs from creating accounts. Security Check You did not pass the security check. Please try again.

What happen to the little profile photos next to every answer in a question? I can only see the names and numbers by post in every tread.

Hello, when I try to view a post in the Decan Walk it tells me to join the club. I click [accept] and then nothing. No matter what I try to do i-- all I get is the screen telling me the rules and offering the button to join. I saw RoseLalonde had made a post there in my feed and wanted to read it--but alas I can't click through to read her post--no matter how many times I join the club and accept the rules. It just keeps looping me back to the JOIN screen ??? I'm on Firefox browser.

Hi, just wondering where I'm going wrong. I tried to share a post of mine in 'forums' with a friend but they are not allowed to access it. They are new, so haven't posted yet. Is this something to do with their status (aka new, so they to post first) or is this something that I'm doing wrong my end? Thanks 🙂

Hello There, I recently did a blog post and I see that I did things incorrectly. Can I change the name of the blog? The name I posted was meant to be the post name, not the blog name. The same goes for the image that I used. Thank you, Cole