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Technical Forum Assistance

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  1. Little Fang
    Started by Little Fang,

    We want to know what YOU want on this forum! Please discuss any suggestions you may have below and we will see what can be adjusted or implemented in order to make this the best forum and tarot home possible!

  2. DanielJUK
    Started by DanielJUK,

    There are 3 main ways to contact us if you need anything..... - Report a post or a message Please report to us any posts or messages that you have a problem with, find offensive or you think could be breaching the forum rules If you click the 3 dots in a line at the top right corner of every post or message, you get a menu. Select Report and you will get various options and a space to write us a message about it. We see the posts reported to us and discuss every one that comes in and decide if any action is needed. We would prefer you sent reports to us rather than bringing it up in the thread. Let us deal with it. Yo…

    • 0 replies
    • 12.2k views
  3. Saturn Celeste
    Started by Saturn Celeste,

    This is a thread for people to message members who have full inboxes. Either quote the member you're trying to get in touch with or mention them. 1. To quote a member, find a post of the member and quote it but don't send it. When you quote the post, copy it and then paste it on this thread. Then reply to the quote that they need to empty their inbox, you are unable to contact them. 2. To mention a member, enter the @ key and then hold down the shift key -- do NOT skip a space but instead start to type the member's name. You'll see choices pop up in a blue textbox. Click on the name in the textbox. If you type the @ and do not hold it down, it won't work. You m…

  4. stephanelli
    Started by stephanelli,

    Follow this tutorial to submit an image to our deck library! Screenshots are done on a laptop, the process is the same if you're doing it from a mobile, you will just need to look for the right places. There may be a tutorial for this added in the future! Please PM @DanielJUK if you have any issues! The numbers on the images refer to the step number in the writing. Step 1: Head to the deck library by clicking the link in the header. Look through the lists on this page to check that the deck(s) you want to add are not there. We only allow 1 image per deck. Step 2: Head to the members upload folder by clicking the link. …

  5. Little Fang
    Started by Little Fang,

    For security reasons, we have switched to logging in only with your email. Thank you for understanding!

  6. Little Fang
    Started by Little Fang,

    There have been some reports of cancelled subs still charging, and I am working to get to the bottom of this. If you have cancelled your sub, please double check through your PayPal! Follow this quick guide: Go to www.paypal.com and log in to your account. Click 'Profile' near the top of the page. Select 'My money'. In the 'My pre-approved payments' section, click 'Update'. Select the merchant whose agreement you want to cancel and click 'Cancel.' Click 'Cancel Profile' to confirm your request. Thank you for bringing this to my attention. ❤️

    • 0 replies
    • 1.4k views
  7. Little Fang
    Started by Little Fang,

    Here are some best practices in order for us to troubleshoot your issue. These are really important! 1. Your problem in detail. Include screenshots if you can. 2. Are you using a computer or mobile? 3. What browser or app are you using to view the forum? 4. What forum theme are you using? (Defualt is brown and green.) In tech support, details are everything. Thank you!

    • 0 replies
    • 1.3k views
  8. Raggydoll
    Started by Raggydoll,

    This is the thread where you can put your case for a gift subscription; where you can post the reason you feel you can ask someone to help you out with one. It is also the thread where you can see if there is some deserving member you might like to buy one for - to share the joy - and help them out anonymously. If you see someone else you feel would benefit from a sub, or who you would like to see as a subscriber, post the reasons you think they deserve a gift. If you want a subscription (or a renewal of your old subscription) and genuinely cannot afford it, post here, and if you are lucky, someone will help you out! Rules and Guidelines: - Y…

  9. DanielJUK
    Started by DanielJUK,

    Recently, we have had a spate of people joining the site and immediately spamming members by PM. Because of this, we have had to restrict the ability to message other members. This also means you cannot message a moderator until you get to 5 posts. If you need help with something related to the forum, you are welcome to post a thread in this Tech Support area. This is more public support. or post in this thread if you don't yet have 5 posts and one of the forum staff will message you to start a conversation where you can get forum support. 💡 Post here for a member of staff to message you if you have less than 5 posts and need forum…

    DanielJUK
  10. DanielJUK
    Started by DanielJUK,

    Clubs are a feature we will be using more in our forum software and allows social groups and small areas of the forum with better administrating rights for the people looking after them. Think of them like little forums in our forum. They have powerful features and usability and will make a good addition to the other features we currently have. We are currently using them for these purposes.... - Deck and Book Study Groups - in time we will gradually migrate them over to groups. If you want to start a new deck study group or take over an existing one and migrate it over, you just need to fill out an application here:- We ask that if yo…

  11. PathWalker
    Started by PathWalker,

    Am I right in thinking that the cost of forum subscription has jumped from $20 a year to $35 a year? Is that right? Thank you PW And before anyone mentions the kickstarter thing I COULD have done - yes I know, but I had issues with kickstarter payment that couldn't be sorted out, and LittleFang told me that if I made a gift payment to the forum it couldn't be tied to that so 😞 I couldn't get that sorted.

  12. Annabelle
    Started by Annabelle,

    I'm a legacy subscriber, and I'm trying to figure out how to renew my subscription, but it doesn't seem to be working. If I go to the Subscriptions page, wherein there are the 3 tiles that describe the 3 lengths of subscriptions, nothing there is "clickable." I can't click on anything to get to a page where I might renew, in other words. I have tried both Firefox and Chrome on 2 different computers, and nada. Just can't get anything to work. Am I missing some obvious link somewhere?

  13. katrinka
    Started by katrinka,

    I don't know if it's something I did or not, but I'm on the laptop and everything looks the way it does on the phone. That's fine for the phone, but here it's HUGE and the left hand buttons are missing, I have to use the dropdowns on the right. Is there a way to get it back to a desktop view? Thanks in advance.

  14. PathWalker
    Started by PathWalker,

    Sorry if this is a question with a terribly obvious answer - but is it possible to hide certain sections of the board when you're logged in? I use the 'unread posts since last visit' feature when I log back in, but the list is heavily populated with reading questions of a type I have no interest in looking at :( Is it possible to hide from view all of that section? Thank you PathWalker

    Rose Lalonde
  15. TarotbyKatMoon
    Started by TarotbyKatMoon,

    Hey Everyone! I had a question about notifications. I turned on both "follow" options in settings. However, while it'll send me emails, it only will notify's me on the site if 1) I'm mentioned or 2) I'm quoted. Any ideas how to get notifications for whenever I post on a board instead of those two things?

    fire cat pickles
  16. gregory

    When we say something very very bad here, it turns into **** That's no fun. On another forum I'm on we get Can we have that too pretty please ? I have no idea about its copyright or anything., mind... it does look as if it's exclusive to that forum, so instead maybe something like (I could ask the other forum owner, if you want, though...) Just a thought - an emoticon might make more people take notice....

  17. Starlight
    Started by Starlight,

    I've just posted to the Card Exchanges board where I've been working with another member. When I logged out, I noticed that thread was showing up on the Recent Posts section that unregistered users can see. And even though I was logged out, I could click the link and go straight to the thread! I thought those sections of the board were private? Should posts in private areas of the board be showing up in Recent Posts and then allow click throughs without the clicker logging in first?

  18. Little Fang
    Started by Little Fang,

    Discuss.

  19. JohnLetter
    Started by JohnLetter,

    My browser/s always freeze if i click to emotes. Before it worked but now it pop-up message if want to wait or close this tab. help me

    • 24 replies
    • 3.8k views
  20. Little Fang
    Started by Little Fang,

    I didn't realize how big they would be when I added the mod, but they are kinda cute. Let me know if you like or dislike them and I'll adjust accordingly. 8)

    • 34 replies
    • 3.5k views
  21. AJ-ish/Sharyn
    Started by AJ-ish/Sharyn,

    has anyone done this successfully? In a better world or if I were a better person this wouldn't be necessary. I've had to do it to someone and it isn't working, I still see their posts. In a perfect world I don't even want to see threads they've started regardless of how many responses. So...have you blocked someone's posts successfully? or do I need to buy black candles? block on new moon at midnight?

  22. Guest Oxfret
    Started by Guest Oxfret,

    Just getting into Tarot cards and am having a lot of weird experiences. Happy to find a nice looking community but for some reason I keep getting this error code every time I try to create an account. Sorry, there is a problem You are not permitted to register a user account with this site. Error code: 2S129/1 I am using the Tor browser so I wonder if that would affect it. But it is the only browser I have even willing to load the page for some reason?? help?...

    • 2 replies
    • 3.3k views
  23. gregory

    Testing for Pathwalker's issue... OK - I get the same for three "letter" numbers but not for 2... It seems only to affect the X ? OK weirder and weirder....

  24. ashjey
    Started by ashjey,

    I’ve noticed that a lot of forum members like to quote long paragraphs in replies. I was thinking that it’s kind of repetitive. (Don’t get me wrong, I think the quoting is a great feature. ) Could we implement a thing where you can quote a long paragraph, but it shortens it to a box where you can press expand to see more? Especially when people quote replies with pictures in them. That means the computer has to load them multiple times and it just makes everything slower. Just a suggestion from me.

  25. katrinka
    Started by katrinka,

    Just a suggestion, if you guys need to free up some space, the badges could go. Post count is actually nothing to do with reading ability, it's misleading. I wasn't even aware that we had badges until I got a notification just now. They don't seem to be functioning correctly anyway. My old ones say "Earned just now" or "Earned 9 hours ago" and it says I'm a "Newbie."

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